1. Information We Collect
Based on the principle of lawfulness, fairness and necessity, we will only collect the following information that is necessary for the purpose of achieving the product's function.
1.1 Information you provide to us
- Information you provide to us when registering an account. (For example, nickname and phone number when registering QQ or Wechat account.)
- Information you upload while using our services. (For example, profile picture and pictures shared while using games or BBS.)
- Information you provide through our customer service or while participating in our activities. (For example, questionnaires that may include name, contact number, home address.)
- Some services may require sensitive personal information; if you choose not to provide it you may not be able to use those specific functions.
1.2 Information we may collect when you use our services
We may automatically collect and store relevant information as service logs when you use our services, including:
- Server Logs — Device information (model, OS version, UDID, battery, signal strength), software information (software version, browser), IP address, service logs (search/view/crash logs), communication logs.
- Location data — geographic location by IP, GPS, Wi-Fi or base station; also location you or other users provide (e.g. in photos).
- Other relevant information — friends list, group list, voice print, encrypted contacts if you enable "import contacts".
1.3 Information contained in content shared by other users
For example, photos or videos published by other users may contain your information.
1.4 Information from third-party partners
We may obtain information shared or generated when you use third-party services (for example when you log in with Wechat or QQ). Please read third-party agreements carefully.
2. How We Use The Information We Collect
Subject to applicable laws and regulations or agreements with users, we may use the collected information in the following ways. If we use your information for purposes beyond the following, we will ask for consent.
- E-mail Address: used to identify you and provide services.
- IP Address: used for service delivery, personalization and security.
- Device Information: used for diagnostics and providing better service.
- Personal Characteristics: (gender, age, hobby etc.) used for personalized services.
- Product Data: product-generated data used to provide services.
We collect information to:
- Provide you with our services;
- Meet personal needs like language/location settings;
- Product development and optimization (e.g., crash reports);
- Ensure security (identity authentication, anti-fraud);
- Recommend ads or content you may be interested in;
- Evaluate and improve ads and promotions;
- Manage software (certification, updates);
- Invite you to surveys.
We may apply information collected from certain services to other services upon consent, and analytics information is not linked to personally identifiable information stored within mobile analytics software.
4. How We Store And Disclose Your Information
Your personal information will be processed on our servers. Our server is located in China.
We may disclose information to third parties such as:
- Tencent — for Wechat payments (China).
- Alibaba — for Alipay (China).
- Nasdaq:AMAP (Amap) — for location services (China).
- Google — for geographic information (USA).
We may also disclose information to judicial or law enforcement entities if required to fulfill legal obligations or protect rights and public interest.
5. How You Manage Your Own Information
- You may access, amend and delete information provided during registration or other personal information according to provided methods; methods depend on service.
- If you find our processing not compliant with laws or agreements you can require deletion or correction; contact details are listed in this policy.
- We may ask you to verify identity for security before fulfilling requests.
- Technical or legal limitations may prevent fulfilling all requests; we will respond within a reasonable period.
7. Information We May Send to You
7.1 Push notifications
We may send emails, text messages, news or push notifications. You may unsubscribe via device notices where applicable.
7.2 Service announcements
We may send service-related announcements (e.g., maintenance); these non-promotional messages may not be cancellable.
8. Place and Period of Information Retention
8.1 Where we store information
We will store users' personal information collected within mainland China within the territory in accordance with applicable laws and regulations.
8.2 Period of information retention
We retain personal information for the shortest time necessary to fulfill collection purposes, but may retain longer to comply with laws, court orders, or other legal requirements. If product operations terminate, we will notify you and delete or anonymize personal information within a reasonable time.
9. Information Security
We take security measures (encryption like TLS/SSL, anonymization) and management processes to protect information. We restrict personnel access, conduct audits, and have emergency response plans for breaches — we will notify users via push notifications or public announcements.
We may use your information to provide relevant advertisements. You can learn more at the site's advertising information.
10. Protection of Minors
If you are under 18, you must obtain parental or legal guardian consent before using the service. Guardians with questions should contact us.
11. Application Scope
This Privacy Policy applies to all our services. Some services may have their own specific privacy statements which prevail if inconsistent. This policy does not apply to third-party services; your use of those is subject to their privacy policies.
12. Changes to Privacy Policy
We may update this policy from time to time. If changes substantially impair your rights, we will notify you by email and prominent notice on the webpage before changes take effect. Continued use after notice constitutes agreement to the updated policy.